As a member of the Distribution Center Team (DCT), the Technician provides systems support for customer requests, carriers and other Robert Group departments. The Technician is the fundamental pivot of the quality of information put into the systems in order to ensure a quality operational service. In collaboration with the supervisor, the technician coordinates the work and provides support to the order pickers and forklift operators in the area. The technician plays a pivotal role between CDR operations and customer demand.
Your responsibilities will be as follows:
List of responsibilities
-Welcome truck drivers to the CD -Ensure optimal scheduling of shipments according to established protocols -Make and coordinate appointments -Ensure up-to-date information in systems -Create the necessary documentation related to the receipt and dispatch of merchandise -Communicate receiving and shipping information to customers -Participate in administrative tasks inherent to the technician's position -Apply receiving and shipping documentation standards -Maintain and update various sector performance monitoring data -Apply all policies and procedures related to the position -Create all necessary documentation related to customs exports -Take charge of several customers and/or major customers according to specific criteria -Assume certain inventory management responsibilities; -Apply industry-specific standard procedures -Audit documentation according to established protocol -Request system changes in collaboration with Ti -Train new employees in their role as technicians -Act as supervisor's right-hand man to achieve company objectives -Any other job-related duties
In order to join Groupe Robert's team, you must have:
Shipping experience, an asset
Computer skills (intermediate level)
Intermediate level of bilingualism
Sense of rigor at work
Experience with customer service
Ability to multi-task (versatility)
Accountability
Workplace: 7007 Ch De La Savane, Saint-Hubert QC
Groupe Robert offers you:
By joining our team, you'll enjoy the following benefits:
Excellent prospects for professional development
Job stability and security
Group insurance program
RRSP program
Family values
Schedules
Day
Groupe Robert is proud to support the diversity of its employees through its terminals in Quebec and Ontario. Women, visible and / or ethnic minorities or people with disabilities will always be welcome to apply, because at Groupe Robert, the diversity of our employees is the link in our logistics chain that makes us even stronger!
