Groupe Robert is currently looking for a Customer service Agent for ____________ Terminal.

Your responsibilities will be as follows:

• Process orders received by fax or e-mail
• Data processing
• Answer customers and drivers answers
• Provide exceptional customer service
• Complete follow up of pick-ups and deliveries
• Coordinate operations at the local level and through the various Robert terminals to optimize the customers, shipments follow up
• Efficiently be up to the clients needs
• Produce and fill in different types of documents
• Other administrative tasks

In order to join Groupe Robert's team, you must have:

• Minimum 3 years experience in customer service in the transportation field (mandatory)
• Bilingual, French and English
• Mastering customer approach
• Able to work under pressure
• Trip sheet knowledge
• Good computer skills
• Team spirit, resourcefulness and work autonomy
• Concerned about client satisfaction
• Promptness and attendance
• Capable of working in an evolving demanding milieu

Groupe Robert offers you:

• Environment focused on teamwork • Interesting professional development opportunities • Group insurance and fringe benefits • Corporate discounts • Systems and equipment at the cutting edge of technology • Company demonstrating agility, efficiency and innovation • Safe environment (trainings, certifications)

Schedules

Day

Experience

2-5 years

Apply now

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Preferred situation

Experience

Divers

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